Privacy Policy
Effective Date: August 1, 2024
The Family Service Foundation (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our website visitors, clients, and donors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.fsfinc.org, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes names, email addresses, phone numbers, mailing addresses, and any other details you voluntarily provide when you contact us, make a donation, or sign up for services.
- Non-Personal Information: Such as browser type, IP address, device information, and website usage patterns collected through cookies and similar technologies to enhance the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To communicate with you regarding updates, services, and support.
- To process donations and send donation receipts.
- To comply with legal obligations.
- For internal record-keeping and analytics to improve website functionality.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:
- Service Providers: We may share data with trusted third-party vendors that assist in website operations, donation processing, or data analytics, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of the Family Service Foundation, our clients, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal data where applicable.
- Opt-out of receiving communications from us by using the “unsubscribe” link provided in our emails.
To exercise these rights, please contact us at [insert contact email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance and analyze user behavior. You can manage your cookie preferences through your browser settings, though disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Family Service Foundation
5301 76th Ave.
New Carrollton, MD 20784
Phone: 301-459-2121
Email: [email protected]
This policy ensures transparency and helps protect both the organization and its users while complying with privacy laws and best practices.